Privacy Policy

 

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; Log in; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card details), comments, feedback, product reviews, recommendations and personal profile.

 

When you conduct a transaction on our website, as part of the process we collect personal information that you provide to us, such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.
 

We collect such non-personal and personal information for the following purposes:

1. To provide and operate the Services;

2. To provide our users with ongoing customer support and technical support;

3. To contact our Visitors and Users with general or personalized service-related communications and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information that we or our business partners may use to provide and improve our respective services; 

5. To comply with all applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your information may be stored through Wix.com's data storage, databases, and general applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a ​​dispute, to collect fees or amounts owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you about our User Agreement, applicable national laws and any agreements we may have have to maintain with you. For these purposes we may contact you by email, telephone, text message and post.

We reserve the right to change this privacy policy at any time, so please review it periodically. Changes and clarifications will be effective immediately upon posting to the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  

wish to access, correct, amend or delete any personal information we hold about you, you are invited to contact us at info@eleoflora.nl